The questions we get most, answered without a chatbot in the way.
Does it hurt? No. The needles are ultra-fine and used at home with light pressure. Most people describe it as a gentle tingle.
How often? One session a week for three weeks, then a recovery week — three sessions a month, each using one full vial, plus one device per month.
When will I see something? Reduced shedding at around six to eight weeks for those who respond; visible density change between months three and five.
Orders are processed within 24 hours on working days. US delivery is 5–7 business days, free over $100 and $4.99 below it. International is 7–14 business days.
Tracking is emailed automatically once the order ships.
Nothing arrived? Contact us and we will chase the carrier, then replace or refund — your choice.
Email support@try-trevo.com or call +1 267 649 3750, Monday to Friday, 9:00–17:00 MST. A person replies within 24 hours on business days.