90-day money-back guarantee· Free shipping on orders over $100· Drug-free · no prescription· Cancel or pause anytime· 90-day money-back guarantee· Free shipping on orders over $100· Drug-free · no prescription· Cancel or pause anytime·

Find my order

There are no accounts and no passwords. Everything you might need — tracking, subscriptions, refunds — runs off your order number and the email you checked out with.

Order number

Email used at checkout

Find my order

Your order number is in your confirmation email, subject line "TREVO order confirmed".

Or go straight there

Need a person? support@try-trevo.com · +1 267 649 3750 · Mon–Fri 9:00–17:00 MST.

Track my order

Enter your order number and the email you used at checkout.

Order number

Email or phone

Your order number is in your confirmation email, in the form #TRV-00000. Tracking is powered by ParcelPanel.

Where your tracking number comes from

A tracking number is emailed automatically once your order ships. That email can arrive a day or two before the parcel physically moves, so an unchanged status on day one is normal.

Typical timeline

Order placed → processed within 24 hours on working days → in transit → delivered. US 5–7 business days; international 7–14.

If it stalls

If tracking has not updated for 7 days, email support@try-trevo.com with your order number. We chase the carrier on your behalf rather than leaving it to you, then replace or refund.

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