Shipping Policy
Shipping Policy
Thank you for choosing TREVO.
We are committed to delivering your order quickly and safely.
Processing Time
All orders are processed within 1–2 business days during our office hours.
Office Hours:
Monday – Friday: 9:00 AM – 5:00 PM (MST)
Saturday – Sunday: Closed
We reply to all messages within 24 hours on working days.
Shipping Methods
We ship using trusted carriers to ensure fast and reliable delivery.
Our current shipping partners include:
- USPS (United States Postal Service)
- UPS
- DHL / Local Postal Services for international shipments
Tracking information will be provided once your order has been shipped.
Shipping Times
USA Standard Shipping:
5–7 business days
International Shipping:
7–14 business days (delivery times vary by country and customs processing)
Shipping Costs
US
- Free Shipping on orders over $100
- Standard shipping available at $4.99 USD
- Delivery time: 5-7 business days
- Free Shipping on orders over £75 GBP
- Standard shipping available at £4.99 GBP
- Delivery time: 7-10 business days
Canada
- Free Shipping on orders over $139 CAD
- Standard shipping available at $9.99 CAD
- Delivery time: 7-10 business days
Australia
- Free Shipping on orders over $149 AUD
- Standard shipping available at $9.99 AUD
- Delivery time: 7-10 business days
Order Tracking
Once your order ships, you will automatically receive a tracking number via email.
Delayed or Lost Packages
While we aim to ensure timely delivery, TREVO is not responsible for delays caused by carriers or customs.
If your package is delayed or lost, please email us and we will assist you promptly.
Contact Information
TREVO
Business Address:
1309 Coffeen Avenue, STE 17255
Sheridan, WY 82801
USA
Email: support@try-trevo.com
Phone: +12676493750