Enter the email you used when you subscribed. We send a secure sign-in link straight to your inbox — no password to remember.
Skip the next shipment, or pause for one, two or three cycles.
Change your cycle length, delivery address or payment card.
See your next renewal date and the exact amount you will be charged.
Cancel outright — immediately, with no fee and no minimum number of shipments.
We email you 7 days before each renewal. Changes made before that notice apply to the next shipment; changes made after it apply to the one following, because the order is already being packed.
Cancellation is different — it stops all future billing immediately. Anything already shipped stays covered by the 90-day guarantee.
Check the spam folder first; the sender is support@try-trevo.com. Links expire after 30 minutes, so request a fresh one if you have left it a while.
Still nothing? Email support@try-trevo.com or call +1 267 649 3750, Monday to Friday, 9:00–17:00 MST, and a person will make the change for you.
Your subscription may sit with our order-management provider rather than this portal, in which case the email will not find it. Send us your order number and we will locate it and act on it for you.